FREQUENTLY ASKED QUESTIONS
We look forward to entertaining you. If you have additional questions then please email us at email@example.com.
Is there a dress code?
Kabana reserves the right to deny entry if our code of conduct or our dress code are not observed. Our dress code is sophisticated casual. Please, no athletic wear, baseball caps, flip flops, tank tops, basketball/athletic sneakers, tattered/worn clothing, excessive midriff, leggings as pants, jean shorts or white t-shirts. Collared shirts are preferred. No bags other than handbags are permitted after 9 p.m. Enforcement of the dress code is at the discretion of the management team. Dress code enforcement begins at dusk. No firearms are allowed at any time.
May we bring in outside food or decorations?
Please, no outside food including cakes, cupcakes and chewing gum/bubble gum. Under no circumstanced are guests allowed to bring in decorations including balloons and confetti.
Is there a cover charge?
Kabana only has a cover charge when there is a special event. If we have a special event we will make sure all guests are informed of the ticket price. All information will be available on our website.
Is Kabana 21+?
Anyone underage must be accompanied by an adult before 9pm. After 9pm we are strictly 21+ for entry.
Are reservations required?
Reservations are always recommended as space is limited. VIP lounges require reservations. Outdoor dining is on a first come basis. Please contact us at firstname.lastname@example.org.
Can hotel guests gain special entry?
Upon check-in, hotel guests will receive a special pass that allows advanced entry depending on capacity. Please bring your pass to the 1st floor and present it to the hostess along with your room key and ID.
How do I find parking?
There are five parking lots nearby, along with street parking throughout the week. Street parking is free after 6pm and on weekends.
Once I am inside, may I leave and re-enter?
You are more then welcome to leave but you will be required to wait in line for re-entry. For smokers we have a designated area on the rooftop that is separate from our lounge area.
How do I check-in for my VIP Lounge?
Our host stand is located in the first floor lobby. There is a separate line for VIP entry. Please provide our hostess your form of ID and you will be escorted to the Rooftop. Please arrive early as a cancellation fee will be applied if you arrive more than 30 minutes after your reservation time.
What is the breakdown of tax, gratuity, and service charge at Kabana?
By law, a state tax of 5.3% and a meal tax of 6% are applied to all purchases. A service charge of 20% is applied to VIP lounges.
I am visiting from another country. What form of ID will work?
Your passport will work fine!
How do I rent a section of Kabana or the full space?
Please contact one of our event coordinators at email@example.com.